Build the software
Work on our CRM, mobile apps, transcription tools and AI, from the interface to the systems behind it.
CAREERS AT NOVASOFT
Work with
NovaSoft
Help us build software, look after client systems or grow the business. Apply for an open role, or tell us what you’re good at for future opportunities.
2 available roles · Sydney base · Future expressions of interest welcome
THE WORK AT NOVASOFT
About the companySupport the systems
Custom software, IT support, cloud and security. Set up, document and support client systems.
Help people adopt it
Onboarding, training, content and sales. Help people understand, choose and get the most from our products.
AVAILABLE ROLES & FUTURE OPPORTUNITIES
Where you
could contribute
Two roles are open now, plus 11 profiles for future hiring. Each one explains the work and the experience that helps.
See our products and projectsNow available
IT Support Technician: part-time.
Digital Marketing Specialist: casual.
The other profiles are for future hiring or contract work. We’ll talk through the role, location, hours and pay when you apply.
13 role profiles
EngineeringFull Stack DeveloperBuild CRM features, APIs and business integrations.
The work
- Develop customer records, workflows and permissions in NovaSoft One and custom systems.
- Build APIs, data models and integrations that connect business tools.
- Test features, document decisions and support releases.
Relevant experience
Experience shipping web applications, using databases and APIs, and working with version control. TypeScript, React and PostgreSQL experience is relevant.
What to share
A shipped feature or project, with a short explanation of your contribution and the decisions you made.
Register interestEngineeringFrontend DeveloperMake business software clear, responsive and accessible.
The work
- Build interfaces for CRM, customer portals and business websites.
- Connect loading, empty, error and success states to real APIs.
- Improve accessibility, mobile layouts and browser performance.
Relevant experience
Strong HTML, CSS and JavaScript or TypeScript skills, experience with component-based interfaces, and attention to accessibility and interaction details.
What to share
A live interface or repository that shows how you solve a usability or accessibility problem.
Register interestEngineeringMobile App DeveloperBuild and improve our apps for everyday mobile use.
The work
- Develop client, planning and personal-support workflows across our mobile products.
- Handle device storage, notifications, permissions and connectivity states.
- Test on real devices and prepare builds for review and release.
Relevant experience
Experience building mobile apps, understanding platform conventions and handling data carefully. iOS experience is relevant to our current app portfolio.
What to share
An app, prototype or repository, including the platforms you worked on and your role in the build.
Register interestEngineeringAI & Automation EngineerConnect AI assistance to useful, defined business tasks.
The work
- Integrate NovaSoft Orbit with product features, business systems and approved knowledge sources.
- Build workflows for summarisation, drafting, routing and follow-up.
- Evaluate outputs, control data access and provide human review points.
Relevant experience
Experience with AI integrations, APIs and workflow automation, plus a practical approach to evaluation, privacy and failure handling.
What to share
An AI workflow or experiment showing the task, evaluation approach, limitations and your contribution.
Register interestEngineeringQA & Test EngineerCheck that software works across real user journeys.
The work
- Turn product requirements into repeatable manual and automated checks.
- Test permissions, data flows, accessibility and desktop/mobile behaviour.
- Report reproducible defects and verify fixes before a release.
Relevant experience
Experience testing web or mobile software, clear defect reporting and an understanding of risk-based testing. Test automation and API testing are useful.
What to share
A test plan, automation sample or defect report with any confidential information removed.
Register interestProduct & deliveryProduct Designer · UX/UIDesign workflows and interfaces people can understand.
The work
- Map user tasks and turn product requirements into flows, prototypes and interface designs.
- Develop consistent components and accessible interaction patterns.
- Work with engineering to review the built experience and improve it.
Relevant experience
A portfolio showing product thinking, interface design and the reasoning behind your choices. Experience designing accessible software is relevant.
What to share
A case study showing the problem, your process, design decisions and what you learned.
Register interestProduct & deliveryImplementation & Customer Success SpecialistHelp customers set up, adopt and get value from the software.
The work
- Map customer requirements, configure workflows and coordinate onboarding.
- Support data preparation, training and the handover of systems.
- Track customer questions, adoption issues and useful product feedback.
Relevant experience
Experience onboarding customers, explaining software and organising implementation work. Familiarity with CRM systems, data imports or business processes is useful.
What to share
An onboarding plan, training resource or implementation example with client details removed.
Register interestIT & securityIT Support TechnicianAvailable · Part-timeResolve user issues and keep client systems documented.
The work
- Troubleshoot devices, business applications and connectivity issues.
- Support account changes, device setup and approved maintenance work.
- Record fixes, communicate with users and escalate issues with useful context.
Relevant experience
Practical troubleshooting experience, clear customer communication and care with access and client information. Windows, Microsoft 365 and networking skills are relevant.
What to share
A support scenario explaining how you investigated the problem, communicated and verified the fix.
Apply for this roleIT & securityCloud & Systems EngineerConfigure and maintain reliable cloud and infrastructure services.
The work
- Configure cloud services, networks and private collaboration environments.
- Improve deployment, monitoring, backup and recovery processes.
- Document system ownership, access, changes and operational handovers.
Relevant experience
Experience operating cloud or server environments, automating routine work and managing changes safely. Networking, Linux and deployment tooling are relevant.
What to share
An infrastructure diagram, automation example or recovery exercise with private details removed.
Register interest10 / IT & securityCybersecurity SpecialistTurn security findings into practical improvement work.
The work
- Review accounts, devices, networks and application controls within an agreed scope.
- Prioritise findings and document responsibilities and remediation steps.
- Help prepare response procedures and verify agreed security improvements.
Relevant experience
Experience assessing or improving security controls, writing clear findings and working within authorised boundaries. Identity, endpoint and cloud security skills are relevant.
What to share
A redacted assessment, lab project or response playbook showing your reasoning and approach.
Register interest11 / GrowthDigital Marketing SpecialistAvailable · CasualHelp the right customers discover our products and services.
The work
- Plan campaigns and landing pages around a specific product, audience and goal.
- Improve search visibility, email content and relevant digital channels.
- Measure enquiries, conversion and campaign performance.
Relevant experience
Practical campaign experience, clear writing and confidence interpreting analytics. Explain how you connect activity to a useful business result.
What to share
A campaign example showing your contribution, what you measured and what you changed.
Apply for this role12 / GrowthContent & Social Media SpecialistExplain the products through useful stories and clear content.
The work
- Create product guides, release stories, social posts and short-form content.
- Plan an editorial calendar with the material and channels available.
- Check facts and adapt explanations for different audiences.
Relevant experience
Strong writing and editing, an eye for visual content and experience adapting material for different channels. Software or technology content is relevant.
What to share
Writing, design or video samples, with a short note about the audience and your contribution.
Register interest13 / GrowthBusiness Development & Partnerships SpecialistFind suitable customers, projects and partner relationships.
The work
- Understand prospective customers’ needs and qualify product or service enquiries.
- Coordinate discovery conversations, proposals and follow-up with the delivery team.
- Develop relevant partner relationships and keep opportunity records current.
Relevant experience
Experience with B2B sales, business development or partnerships, plus clear communication and an organised approach to follow-up. Software or IT services experience is useful.
What to share
An example of a qualified opportunity, proposal approach or partnership you helped develop, with private details removed.
Register interestNo role profiles match
Try another skill or browse all areas.
Have a different skill to offer?
Tell us how it connects to our software, services or customers.
Register general interestAPPLY OR REGISTER YOUR INTEREST
Introduce yourself
Share the work you’re interested in, your experience and an example of what you’ve done. Personal, study and open-source projects are welcome.
- 01
Tell us where you fit
Choose an available role, a future role profile or general interest and send a short introduction.
- 02
We review for relevant needs
We consider your skills alongside current projects and future opportunities.
- 03
We contact you if there’s a fit
We’ll discuss the responsibilities, location, work arrangements and pay before you decide.
Available roles are marked above. The other profiles accept expressions of interest for future opportunities.
Prefer email or need help applying?
careers@novasofttechnologies.com
BEFORE YOU REGISTER
Questions about the roles
Are these current vacancies?
IT Support Technician is available part-time, and Digital Marketing Specialist is available casual. The remaining profiles are expressions of interest for future hiring or contract work. Responsibilities, location, hours and pay are discussed for each opportunity.
Can I share personal or study projects?
Yes. Share a relevant project and explain what you contributed, the decisions you made and what you learned. Remove private information from client or employer examples.
Are roles remote or based in Sydney?
NovaSoft is based in Sydney. Location and remote or onsite arrangements are confirmed for each opportunity. Work involving a client’s equipment or premises may require onsite delivery in Sydney.
Can I register interest as a contractor?
Yes. Tell us about the work you can take on and your availability. Project scope, responsibilities and commercial arrangements are discussed if there’s a relevant opportunity.