Coverage and dependencies
We find the systems and data that matter most, then check what’s backed up, how often, where it’s kept and for how long.
Backup & recovery planning
Business backup
and recovery
Having backups isn’t the same as being able to recover. We check what you can actually restore, test it, and fix the gaps.
Remote support worldwide · onsite in Sydney
Start with the business requirement
A backup that says “completed” doesn’t prove you can get your business running again. The real question is whether you can restore the right data, in a usable form, fast enough. We start with your most important systems and how much data you could afford to lose.
We can review your backups and plan recovery as a one-off project or as part of managed IT. The review covers the systems we agree on with you.
Agree what the recovery work includes
Access and recovery ownership
We record who can manage backups and approve a restore, and make sure you can still get to them if your main systems are down.
A controlled restore exercise
We restore real data to a safe test location, without touching your live systems, and check it with the person who uses it.
Evidence and follow-up
You get a written record of what was tested, what worked, what didn’t and what to fix, plus a date for the next test if you want one.
Make the test answer a useful question
Pick a realistic scenario, like recovering a deleted folder, restoring a database or losing a key system, and agree what success looks like before you start. Test somewhere safe, so nothing live gets overwritten.
Don’t stop at “the files came back”. Can the person who needs them open them, see how recent they are and get on with their work? A past test helps you plan, but it doesn’t guarantee the next recovery will go the same way.
Prepare the review
- A list of critical systems and the information they hold.
- Current backup providers, coverage and retention information.
- The people responsible for systems, data and restore approval.
- Any evidence from earlier restore tests or incidents.
- The disruption and data loss your business can tolerate.
- Requirements for location, access, documentation and ongoing review.
Use our managed IT workbooks and policy library to prepare, including the free backup restore check workbook.
Questions to settle in scope
Does cloud storage automatically mean we have a backup?
Not necessarily. Many cloud services keep deleted files only briefly, or not at all. Check what your service actually keeps and how you’d restore it.
Does a restore test require changes to production?
No. We restore to a safe test location. Any change to live systems is agreed separately.
Do you provide ongoing monitoring?
Only if ongoing monitoring is part of your service. A one-off review or test doesn’t include it.
Keep exploring
What to send with your enquiry
A practical next step
Tell us what needs to work
Tell us what you use now, what you want to achieve and who’s involved.