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Plain-English guides on scams, passwords, devices, backups and keeping a small business safe online. Free to read and share. No sign-up, nothing to buy.
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72 free guides
Search or filter by topic. Every guide links to the official Australian sources it relies on.
Scams & fraud
Can a QR code be a scam? How to scan safely
Fake parking stickers, QR codes in emails and how to scan safely.
Scams & fraud
How investment and crypto scams hook people, and how to check before you invest
Fake trading platforms, celebrity ads and how to check a licence.
Scams & fraud
How to buy and sell safely on Facebook Marketplace and Gumtree
Fake PayID emails, courier tricks and safe ways to pay and get paid.
Scams & fraud
How to check an online shop is real before you buy
A five-minute check before buying from a store you haven’t used before.
Scams & fraud
How to help an older parent avoid scams (without taking over)
Respectful ways to protect parents and grandparents from scams.
Scams & fraud
How to recognise a romance scam, and how to help someone caught in one
How they build trust, the requests that give them away, and how to help.
Scams & fraud
How to spot a phishing email (and what to do with one)
The handful of checks that catch most phishing emails.
Scams & fraud
How to tell a real myGov or ATO message from a scam
The rules myGov and the ATO follow, and how scammers break them.
Scams & fraud
How to tell if a text from a delivery company, toll road or bank is real
Parcel, toll and bank texts: how to check them in under a minute.
Scams & fraud
Is this WhatsApp job offer or online “task” work a scam?
Easy online jobs that pay at first, then ask you to deposit money.
Scams & fraud
I’ve been scammed. What do I do right now?
The first hour and first week after a scam, step by step.
Scams & fraud
Silent call from an unknown number? What it means and what to do
Why calls go silent, when to worry and what to do next.
Scams & fraud
Someone asked me to install AnyDesk or TeamViewer. What now?
Fake tech support calls, remote access apps and what to do if you let them in.
Scams & fraud
“Hi Mum, I’ve lost my phone”: family emergency and AI voice scams
Texts and cloned voices pretending to be family, and the code word that stops them.
Scams & fraud
“This is your bank calling”: how to spot bank impersonation scams
Fake fraud teams, safe accounts and how to check a call really is your bank.
Accounts & passwords
A company told me my data was in a breach. What should I do?
What to do depending on what was exposed, and how to spot the follow-up scams.
Accounts & passwords
How to check whether your email or password has been leaked
Free tools that show if your details were exposed, and what to do next.
Accounts & passwords
How to get a hacked Instagram or Facebook account back
Official recovery routes, and how to stop it happening again.
Accounts & passwords
How to make your myGov account more secure
Passkeys, turning off your password and checking linked services.
Accounts & passwords
My email account has been hacked. What do I do?
Take your email back, find what the attacker changed and lock it down.
Accounts & passwords
Should I use a password manager? A plain-English guide to getting started
Why they’re safer, how to choose one and how to switch over gradually.
Accounts & passwords
Turn on two-step verification: which accounts first, and how
The accounts to protect first, and which method to choose.
Accounts & passwords
What is SIM swap fraud, and how do I protect my phone number?
How criminals hijack phone numbers, and how to protect yours.
Accounts & passwords
What is a passkey, and should I use one?
The password replacement that can’t be phished, explained simply.
Accounts & passwords
Why am I getting sign-in approval requests I didn’t ask for?
What unexpected MFA prompts mean and what to do straight away.
Phones, computers & home
Do I still need antivirus on Windows, Mac or my phone?
What’s already built in, and when paid security software is worth it.
Phones, computers & home
Do software updates really matter? How to keep everything up to date
Why updates matter and how to make them happen automatically.
Phones, computers & home
How to secure smart cameras, doorbells and other smart home devices
Passwords, updates and network settings for connected devices.
Phones, computers & home
How to secure your home Wi-Fi router in 20 minutes
Admin password, updates, encryption and a guest network, step by step.
Phones, computers & home
How to wipe a phone or laptop before selling or recycling it
Back up, sign out and wipe phones and computers properly.
Phones, computers & home
Is public Wi-Fi safe? Staying secure when you travel
The real risks of public Wi-Fi, and a travel checklist for devices.
Phones, computers & home
My phone has been lost or stolen. What do I do?
Locate, lock and wipe it, protect your accounts, then get set up again.
Phones, computers & home
Setting up a child's first phone safely
Child accounts, app approvals, limits and the under-16 social media rules.
Phones, computers & home
Setting up a new laptop for work: a security checklist
The first-hour checklist for a new Windows or Mac work laptop.
Phones, computers & home
Windows 10 is no longer supported. What should I do?
What it means, how Extended Security Updates work and your options.
Small business security
A one-page cyber incident plan for a small business
What to put on one page, and how to test it in an hour.
Small business security
Does my business have to report a data breach?
Who the Notifiable Data Breaches scheme applies to, and what to do.
Small business security
How to stop fake invoice and “change of bank details” scams
How payment redirection works, and the controls that stop it.
Small business security
How to teach staff to spot scams without boring them
Short regular reminders, real examples and a no-blame culture.
Small business security
Ransomware: what a small business should do before and after an attack
Prevention, the first hours of an attack, and the reporting rules.
Small business security
Should staff use personal phones and laptops for work?
The risks, the minimum rules, and keeping work data separate.
Small business security
The Essential Eight in plain English, for small businesses
Each of the eight strategies explained, and a sensible order to start.
Small business security
The IT and security steps for staff starting and leaving
Day-one access for new starters, and a clean exit when people leave.
Small business security
The security questions to ask a software supplier
Data, access, breaches, backups and exit, before you sign up.
Small business security
What to ask before choosing a managed IT provider
Questions about security, access, response times and leaving.
Small business security
What to check before buying cyber insurance for your small business
What it covers, what insurers will ask, and the exclusions to read.
Small business security
What to get in an IT handover when you change IT provider
Accounts, admin access, records and documents to collect before you switch.
Email, cloud & backup
Backups that actually work: a guide for small businesses and households
The 3-2-1 rule, why sync isn’t backup, and testing a restore.
Email, cloud & backup
How should a team share passwords safely?
Get passwords out of spreadsheets and into a team vault.
Email, cloud & backup
How to share files with clients securely
Safer ways to send sensitive documents than email attachments.
Email, cloud & backup
How to test that a backup can actually be restored
A step-by-step restore test, and what to record.
Email, cloud & backup
Microsoft 365 Business Basic, Standard or Premium: which plan does your business need?
Basic, Standard, Premium and Apps for business, side by side.
Email, cloud & backup
Microsoft 365 and Google Workspace: the security settings a small business should check
The settings that matter most, for both platforms.
Email, cloud & backup
Moving business email to Microsoft 365 or Google Workspace without losing anything
Plan, migrate, switch over and check, without losing email.
Email, cloud & backup
SPF, DKIM and DMARC explained: stop scammers sending email as your business
What these email records do, and how to set them up safely.
Email, cloud & backup
Why a hacker would create rules in your mailbox, and how to check
Hidden forwarding rules after an email compromise, and how to remove them.
Websites & online business
How small online stores can reduce fraud and chargebacks
Spot fraudulent orders, use the right payment settings and handle disputes.
Websites & online business
How to keep control of your business domain name (and avoid renewal scams)
Ownership, renewals, registrar security and fake renewal letters.
Websites & online business
How to keep customer data in your CRM safe and tidy
Access roles, exports, integrations and keeping only what you need.
Websites & online business
How to set up and verify a Google Business Profile
Verify your profile, get the details right and handle reviews.
Websites & online business
How to speed up a slow small business website
Find what slows your site down, and fix the big things first.
Websites & online business
My website has been hacked. What do I do?
Contain it, clean or restore it, lock it down, and clear Google warnings.
Websites & online business
The security checklist every small business website needs
Hosting, logins, updates, backups, forms and monitoring.
Websites & online business
What a small business website's privacy policy should cover
Who needs one, what to include and how to keep it accurate.
Office IT & networks
How to set up a small office network that keeps working
Internet plan, router, Wi-Fi, guest networks, cabling and a backup link.
Office IT & networks
Replacing an old office server: your options and a migration plan
Where files, apps, printing and logins can go, and how to move them.
Using AI safely
Are AI meeting recorders and note-takers safe to use?
Consent, recording laws, where transcripts go and checking accuracy.
Using AI safely
Getting started with AI in a small business: your first 30 days
A four-week plan: pick tasks, set up tools, set rules, measure.
Using AI safely
How to spot AI-generated images, video, voices and documents
Why looking harder isn’t enough, and the checks that still work.
Using AI safely
How to write a simple AI use policy for your team
A one-page structure covering tools, data, checking and disclosure.
Using AI safely
What to check before putting an AI chatbot on your website
Accuracy, promises, privacy, handover to humans and testing.
Using AI safely
What’s safe to put into ChatGPT, Copilot and other AI tools at work?
A traffic-light rule for what goes into AI tools, and how to check the answers.
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