Accounts and ownership
We review your Microsoft 365 account, domains and admin access, and record who can approve changes.
Microsoft 365 & business email
Business email
and Microsoft 365
Microsoft 365 and business email set up properly: the right accounts, shared mailboxes and permissions, documented and supported.
Remote support worldwide · onsite in Sydney
Support the workplace you actually use
New starters waiting for accounts, shared mailboxes nobody can find, permissions nobody remembers granting: email shouldn’t be this hard. We sort out your Microsoft 365 and business email, starting with what you already have.
It can be a one-off setup or move, or part of ongoing IT support. Your agreement lists what’s covered, support hours and any licence costs.
Define the setup and handover
Email and collaboration
We set up mailboxes, shared inboxes, groups and Teams around how your people actually work, on the right licences.
Authorised staff changes
A simple, reliable process for when people join, change roles or leave, covering their accounts, devices and files.
Migration and documentation
Moving from another provider? We plan what moves, when it happens, how your team is prepared and how we check everything arrived.
Plan a change before switching it on
Changing email affects more than inboxes. Your domain settings, devices and any apps that send email all need to keep working. We map all of that and agree a plan before switching anything over.
We agree exactly which emails, calendars, contacts and files move, and how we’ll check them. Your team gets clear instructions and someone to call if anything looks wrong. Moving email isn’t the same as backing it up, so we review backups separately.
What helps us scope the work
- Your current email provider and any existing Microsoft 365 tenant.
- The domains, number of users and shared mailbox requirements.
- Current devices, collaboration tools and applications that send email.
- The authorised owner of the tenant and domain records.
- The records to move and any retention or location requirements.
- Timing constraints and the support coverage you need.
Please don’t email us passwords or recovery codes; we’ll agree a secure way to get access when we start. See managed IT and support for broader device and network coverage.
Questions before we start
Can this be a one-off project?
Yes. We can do a one-off setup or move without an ongoing support contract.
Are Microsoft subscriptions included?
Your quote shows Microsoft licence costs separately from our setup and support fees.
Can you guarantee uninterrupted email during a migration?
No one can honestly promise zero disruption. We plan the move to keep it to a minimum and agree what happens if something goes wrong.
Keep exploring
What to send with your enquiry
A practical next step
Tell us what needs to work
Tell us what you use now, what you want to achieve and who’s involved.