Make the screen comfortable
Review text size and appearance on the actual iPhone. Ask the person to read a step and find the way to continue. Choose the settings that make the familiar routine easiest for them to follow.
MemoryMate workflow guide
Make familiar daily routines clearer with MemoryMate
A gentle introduction to the app’s routine guides and repeating reminders, for the person using it and anyone helping them get started.
Guide reviewed 9 October 2026
Begin with a familiar routine
MemoryMate is NovaSoft’s free goodwill app for everyday routine support, designed with dementia in mind. It offers clear daily guides, optional spoken steps and repeating reminders. It is free now and will remain free.
Choose a guide for a routine the person already recognises. If you are helping someone set up the app, work through it together at their pace and check that the wording and display are comfortable for them. This guide explains the app; it does not prescribe a care plan.
Check the experience together
Follow one guide at a comfortable pace
Open a daily guide and take one step at a time. Use the optional spoken guidance if it is helpful. Check the iPhone’s volume and audio behaviour in the place where the routine will normally happen.
Practise finishing and returning Home
At the end of the guide, review the options to return Home or begin again. A short first trial helps the person recognise how to leave the guide and find it again later.
Set and test a useful repeating reminder
Review the reminder’s timing and whether it is enabled or paused. Check the app’s visible notification permission status and the iPhone settings, then verify that a test reminder appears as expected.
Check reminders after settings change
Notification permission and iPhone settings affect alerts. If reminders stop appearing, review those settings and the reminder’s enabled or paused state before relying on it again. Repeat the check after changing the phone or notification settings.
Keep a separate reliable arrangement for important routines. MemoryMate does not monitor health, detect whether a routine was completed safely or automatically contact carers. A notification is an aid to a routine, not confirmation that another person has been informed.
A practical setup check
- The person can read the steps or comfortably hear the spoken guidance.
- They recognise how to return Home and reopen the guide.
- The repeating reminder is set for the intended time and is enabled.
- Notification permission and the iPhone’s settings have been checked.
- Important routines have the other support arrangements they need.
Saved reminders, guide progress and check-ins stay on the iPhone in the current experience described on our product page. Before changing devices, check the app’s current information and your device backup arrangements rather than assuming the records will appear automatically.
Keep support personal and practical
If the interface is difficult to use, tell NovaSoft which screen or task caused the problem. Describe the barrier without sending personal health records. The support page gives the company contact route, and the App Store listing provides current release and compatibility information.
Does MemoryMate contact a carer if a reminder is missed?
No. It does not automatically notify carers or provide health monitoring.
Is there a subscription to keep using it?
MemoryMate is free and will remain free. Check the official listing for the currently available version and supported devices.
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