Specialist workflows
Records and processes designed for the industry and the business.
OUR WORK / Custom systems
Tailor-made CRM systems
CRMs built around a business’s own records, processes and systems.
Type of workCustom systems
ContextSoftware capability
StatusCustom development
The challenge
Some businesses have records and processes no standard CRM can handle, so people end up keeping spreadsheets on the side. A custom CRM fixes that.
Novasoft’s contribution
We start by learning how the business runs: who it deals with, what it tracks, who does what and what systems it already uses. Then we build a CRM around exactly that.
What this makes possible
It’s how we help businesses that have outgrown off-the-shelf software.
CAPABILITY IN PRACTICE
What the work included
Connected systems
Customer portals, documents and integrations, all linked to the same customer data.
Embedded AI
NovaSoft Orbit AI and CallLeak added where they help.
CONNECTED CAPABILITIES
Related products and services
Web platformNovaSoft One
Customers, sales, projects and service in one CRM your whole team shares, with built-in AI.
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