Call visibility
Every missed call shows up where your team already works.
OUR WORK / AI & automation
CallLeak
Missed-call tracking and AI-assisted call-backs, inside NovaSoft One and custom CRMs.
Type of workAI & automation
ContextCRM integration
StatusIntegrated capability
The challenge
An unanswered call can be a lost customer. Businesses need to see every missed call, call back quickly and keep a record of what happened.
Novasoft’s contribution
We built CallLeak into the CRM itself. It tracks missed calls and uses an AI agent to help win them back, with everything recorded in NovaSoft One or a custom CRM.
What this makes possible
It shows how one everyday problem can become a useful feature inside a bigger system.
CAPABILITY IN PRACTICE
What the work included
Recovery assistance
An AI agent helps with the call-back.
Relationship context
The follow-up is saved on the customer’s record.
CONNECTED CAPABILITIES
Related products and services
Web platformNovaSoft One
Customers, sales, projects and service in one CRM your whole team shares, with built-in AI.
Start freeExplore
Inside your CRMContact Novasoft
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